Communication Whiteboard Session

What you said
and what they heard
are rarely the same.

Most team problems aren't people problems. They're communication gaps between what was said, what was heard, and what was remembered. Give me 90 minutes, with your team of up to 10 people, and I'll show you how to bridge that gap. Clarity. Focus. Execution.

90
Minutes. One live session that changes how your team communicates.
10
People maximum. Every voice in the room, no one left out.
1
Shared language your team walks out with — and actually uses.
Up to 10 people in the room
Cross-functional teams welcome
Session recorded & summarized
Summary delivered the same day
"There are things that are said.
There are things that are heard.
There are things that are remembered.
Rarely are they all the same."
— Mike Simmons · Catalyst

Give me 90 minutes and a team of up to 10.
You'll leave knowing how to bridge that gap and apply
"who will do what by when" accountability.

The Problem

The gap between saying, hearing,
and remembering is costing you.

It shows up as misaligned teams, broken handoffs, stalled deals, and frustrated clients. Everyone thinks they communicated clearly. Almost no one did. And no one knows who will do what by when.

💬 Sales reps deliver a pitch they're confident in, and lose deals they thought they had
🔁 Handoffs between teams break because the context never made it across the gap
📋 Leaders send clear direction, and watch it get interpreted three different ways
🤝 Client relationships erode quietly because expectations were set but never confirmed
🔄 Cross-functional projects stall because teams are solving different versions of the same problem
📉 Meetings end with perceived alignment, but people leave and do completely different things

The Future

What changes when your team
actually communicates.

When what's said, heard, and remembered are finally the same — teams move faster, clients trust more, and execution stops breaking at the seams.

For Sales Teams

Deals close because clients hear what you meant.

Your reps stop losing to "we went with someone we understood better." Clear communication becomes a competitive advantage.

For Cross-Functional Teams

Handoffs happen cleanly. Projects stop stalling.

Everyone is working from the same understanding of the same goal. Not "their" version of it.

For Leaders

Direction lands. Alignment holds past the meeting.

When your team hears what you actually meant, they execute what you actually intended. The meeting ends once, not multiple times.

The Catalyst Method

How we close the gap
in 90 minutes.

Three structured phases. One shared outcome. A plan your team built — and will actually use.

01
Surface the gap: Where are you actually losing the message?
We map the communication breakpoints specific to your team: where things get said but not heard, heard but not remembered, remembered but not acted on. This isn't theory — we chart your team's patterns, name them, and make them visible.
02
Build a shared language: The words, frames, and structures that stick.
Together we establish the communication framework your team will use going forward: how to structure a message, how to confirm understanding, how to close the loop. Built in the room, not handed down from a slide deck.
03
Clarify who will do what by when, and make sure everyone heard the same thing.
You leave knowing exactly who owns what. And, confident that what you said is what they heard. No more re-aligning the same conversation. No more assuming follow-through will happen. Clarity is the output.

What You Get

Four deliverables.
One shift that sticks.

90-Minute Live Facilitated Session
Virtual or in-person. Up to 10 people. You leave knowing how to bridge the gap between said, heard, and remembered, and with clear ownership of who does what by when.
Shared Language & Ownership Map
A one-page visual that captures your team's communication framework and clarifies who will do what by when — built in the session, owned by the team.
Communication Gap Diagnosis
A clear map of where your team loses the message. Where said, heard, and remembered diverge. Know exactly where to focus going forward.
OptionalRecording, Transcript & Session Summary
Full video recording, written transcript, and a session summary delivered to your inbox within 24 hours. Scope, scheduling, and logistics are aligned on your Design Call before the session is confirmed.

Rethink Collaborative Meetings

Apply Jobs to Be Done.

What People Say

What teams say
after the session.

"

We walked out of the whiteboard session with a better understanding of how our work affects and impacts others in the system. It felt therapeutic to get it out, and see that we are all working for the same purpose.

Session Participant Revenue Team
"

I realized how my approach to facilitating our conversations was less about getting the team to engage, and more about sharing my perspective. Seeing Mike guide the conversation and reinforce engagement was powerful.

Session Participant Leadership Team

About Me

A little about me.

Mike Simmons facilitating a team session

I've spent my career at the intersection of leadership, revenue, and execution. I've built and scaled GTM teams, coached executives across industries, and facilitated hundreds of sessions for organizations where communication breakdown was the hidden root cause of missed targets.

The insight behind this session came from seeing the same pattern repeat in organization after organization: smart teams with strong strategy, failing because what leadership said and what the team heard were two different things.

Sales is a Thinking Process® — and thinking only becomes powerful when it can be communicated clearly, heard accurately, and remembered correctly. In 90 minutes together, we'll build that capability and close the gap with clear ownership: who will do what by when.

Book a Design Call to see if this is the right fit →

Investment

One session.
One flat fee.

$4,500

One lost deal costs more. One broken handoff costs more. This session starts at $4,500 for virtual. In-person options are available. Scope, travel, and logistics confirmed on your Design Call.

  • Up to 10 people in the room. Functional or Cross-functional teams welcome
  • 90-minute live facilitated session with Mike Simmons (virtual or in-person)
  • Communication gap diagnosis built in session
  • Shared language & ownership map — who does what by when, built live in session
  • Session recorded and full transcript provided
  • Session summary delivered within 24 hours
  • Pre-session primer sent in advance
Not ready to commit? Book a complimentary 25-minute Design Call first. We'll confirm fit, scope the session, and answer every question before you invest a dollar.
Complimentary Design Call
Ready to Move Forward?

Three steps to get your team in the room.

No long onboarding. No discovery decks. Just a fast path to
Clarity, Alignment, and Execution.

1

Book a 25-min design call to confirm fit and schedule.

2

Invite Your Team
Who, What, When.

3

Show up, do the work, leave with clarity, and renewed focus.

Book a Design Call

I book 1–2 weeks out. Limited availability each month.

Common Questions

Everything you need
to know.

Who should be in the room?
Any team where communication breakdown is costing you — sales teams, cross-functional leadership groups, customer success teams, or leaders who want their direction to actually land. Up to 10 people. Cross-functional teams are a great fit.
Is this a training session or a working session?
It's a working session. You'll leave knowing how to bridge the gap between what's said, what's heard, and what's remembered, with a clear answer to "who will do what by when." I facilitate; your team does the real work.
How is this different from the AI Skills whiteboard session?
The AI Skills session focuses on diagnosing why AI tools aren't delivering ROI and building a skills-first adoption plan. This session focuses on the communication layer underneath every team challenge. The gap between what's said, heard, and remembered, and closes with alignment and clarity.
Will the session be recorded?
It's your choice. Full video recording, written transcript, whiteboard photos, and a session summary are all delivered within 24 hours of the session ending. Scope, scheduling, and any in-person logistics are confirmed during your Design Call before the session is booked.
What if we're not sure it's the right fit?
Book a complimentary 25-minute Design Call. We'll map your challenge against the session format, you'll experience the whiteboard, and confirm if this is the right next step for your team.
What is the "who does what by when" framework?
It's the practical output of closing the communication gap. When said, heard, and remembered are finally aligned, the natural result is clarity about ownership — who is responsible, what exactly they're doing, and when it needs to be done. That clarity is what makes meetings productive and execution reliable.